conversationIQ — turn your site into a 24/7 sales floor
Getting a high-intent visitor to your site is only half the battle. conversationIQ blends a custom AI chatbot, human live chat and SMS into one managed solution — answering, capturing and routing every conversation in your voice, around the clock.
If your site can’t answer, they click a competitor
Once a prospect lands on your site, they need a frictionless way to engage, ask questions and convert — regardless of the hour. If the site doesn’t answer their immediate questions or makes them hunt for a way to reach you, they drop off and click the next contractor. conversationIQ closes that gap instantly.
- Instant answers, any hourNo missed after-hours or weekend inquiries.
- Human when it countsSeamless handoff to a live agent for high-value chats.
- Every word capturedScored for intent and pushed into leadIQ.
“For ice-dam leaks we start with an attic ventilation check before touching the shingles — most callers in this area don’t realize that’s the real fix.”
The chatbot answers like your best estimator — because it learned from them.
Chatbot, live chat and SMS — one solution
Every digital conversation across chat and text, captured, optimized and analyzed automatically.
Authenticity Vault™ chatbot
Not a generic bot spitting out template answers. It’s trained on your real company data and interviews with your team — your processes, local knowledge and exact phrasing — so it sounds exactly like you.
Enterprise human live chat
A white-labeled, API-connected live chat lets your team or trained agents step in and text with customers in real time, capturing their questions and contact details.
Omnichannel SMS tracking
Enterprise-grade SMS extends your reach to direct mobile texting — inbound texts are captured, attributed and logged like every other conversation.
24/7 coverage
Your website becomes a round-the-clock sales floor. Questions get answered instantly, day or night, so high-intent visitors never bounce to a competitor.
In your exact voice
Every response reflects how your company actually talks — building trust instead of the dry, robotic tone that makes prospects click away.
Captured, scored & synced
Every conversation is parsed for contact details, scored for real buying intent, and pushed straight into leadIQ with full campaign tracking.
Every conversation ends up in your pipeline
Engage, escalate, capture, sync — the same path whether it started as a chat, a live agent handoff or a text.
Engage instantly
A visitor lands and asks a question — the chatbot answers in your voice, any hour of the day.
Escalate when it matters
Complex or high-value conversations hand off seamlessly to a live human agent, mid-thread.
Capture & score
Contact details and intent are parsed, the conversation is scored 1–5, and the lead is created.
Sync to leadIQ
The scored, attributed conversation lands in leadIQ next to your calls and forms — and in your CRM.
conversationIQ captures, leadIQ scores
Chats and texts flow into the same scored, attributed pipeline as your calls and forms.
Questions about chat & communication
How conversationIQ answers, captures and routes every conversation in your voice.
How is the chatbot different from a generic AI bot?
Generic bots answer from public templates and sound robotic. The conversationIQ chatbot is trained directly on your company data and the Triton Authenticity Vault — real transcripts from interviews with your team — so it embeds your specific processes, local knowledge and exact phrasing. It answers technical questions like your best salesperson, in your voice.
Can a real person take over a conversation?
Yes. Live chat is an API-connected, white-labeled enterprise platform, so your team or trained agents can step into any conversation and text with the customer in real time. The system tracks the whole interaction behind the scenes, capturing the prospect’s questions and contact information.
Does conversationIQ handle text messages too?
It does. Omnichannel SMS tracking extends your conversational footprint to direct mobile texting — inbound texts are captured, attributed to their source, and logged alongside your chats, calls and forms.
What happens to a conversation after it ends?
Every interaction is parsed for contact details, scored for real buying intent, and pushed straight into your leadIQ dashboard with full campaign tracking — then synced to the CRM you already run. Nothing gets lost in a chat window.
Never miss another conversation
Get a marketing plan that puts conversationIQ on your site — chatbot, live chat and SMS, all in your voice and all in your pipeline.